Terms of service
Last updated: May 14, 2026
OVERVIEW
Welcome to Epic deals. The terms “we”, “us” and “our” refer to Epic deals. Epic deals operates this store and website to provide customers with a curated shopping experience, including sneakers, retro games, toys, collectibles, and related products.
By visiting, using, or purchasing from our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these terms, please do not use our website.
SECTION 1 - ONLINE STORE TERMS
By using this website, you confirm that you are at least the age of majority in your country or region of residence, or that you have permission from a parent or guardian to use this website.
You agree not to use our products or services for any unlawful purpose or to violate any laws in your jurisdiction.
SECTION 2 - PRODUCTS AND INFORMATION
We make every effort to display our products, descriptions, prices, and availability as accurately as possible.
However, product colours, packaging, and appearance may vary slightly depending on your screen, device settings, or product condition.
All products are subject to availability. We reserve the right to update, change, or discontinue any product at any time without notice.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase from Epic deals. We reserve the right to accept, refuse, cancel, or limit any order at our discretion.
You agree to provide accurate and complete billing, shipping, and contact information when placing an order.
If we need to contact you about your order, we may use the email address, phone number, or billing/shipping address provided at checkout.
SECTION 4 - PRICES AND PAYMENT
All prices are displayed in British Pounds GBP unless stated otherwise.
Prices, discounts, promotions, and shipping fees may change without notice.
You agree to provide current, complete, and accurate payment information for all purchases made through our store.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates only and may vary depending on the shipping carrier, destination, customs processing, and other circumstances outside our control.
Epic deals is not responsible for delays caused by shipping carriers, customs, incorrect customer information, or events outside our control.
SECTION 6 - RETURNS AND REFUNDS
Returns, exchanges, and refunds are handled according to our Refund Policy.
Please review our Refund Policy before placing an order. Items sent back without first contacting us may not be accepted.
SECTION 7 - ACCURACY OF INFORMATION
We do our best to keep website information accurate and up to date. However, we do not guarantee that all information on the website will always be complete, accurate, current, or error-free.
We reserve the right to correct any errors, inaccuracies, or omissions and to update or cancel orders if any information is inaccurate.
SECTION 8 - THIRD-PARTY SERVICES
Our store is powered by Shopify. We may also use third-party services for payments, shipping, analytics, marketing, and customer support.
Your use of third-party services may be subject to their own terms and privacy policies.
SECTION 9 - INTELLECTUAL PROPERTY
All content on this website, including text, images, graphics, design, logos, and layout, belongs to Epic deals or its content providers, unless otherwise stated.
You may not copy, reproduce, distribute, modify, or use any website content without our written permission.
All third-party brand names, logos, and trademarks belong to their respective owners.
SECTION 10 - PROHIBITED USES
You may not use our website or services:
For any unlawful purpose
To violate any laws or regulations
To infringe intellectual property rights
To submit false or misleading information
To upload viruses, malware, or harmful code
To spam, phish, scrape, or collect data without permission
To interfere with the security or operation of the website
We reserve the right to suspend or terminate access to our services if these terms are violated.
SECTION 11 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Epic deals shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the website, products, or services.
Our products and services are provided “as is” and “as available” unless otherwise stated.
SECTION 12 - INDEMNIFICATION
You agree to indemnify and hold harmless Epic deals, Shopify, and our service providers from any claim or demand arising from your breach of these Terms of Service, your violation of any law, or your infringement of any third-party rights.
SECTION 13 - PRIVACY
Your personal information is handled according to our Privacy Policy. By using our website, you acknowledge that you have read and understood our Privacy Policy.
SECTION 14 - GOVERNING LAW
These Terms of Service are governed by the laws of the United Kingdom, where applicable.
SECTION 15 - CHANGES TO TERMS
We reserve the right to update or change these Terms of Service at any time. Any changes will be posted on this page with an updated date.
Your continued use of the website after changes are posted means you accept the updated terms.
SECTION 16 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to us at:
Trading name: Epic deals
Email: info@epicgouk.com
Phone: +44 7495 435706
Address: 40 Crossley Terrace, Newcastle upon Tyne, Arthurs Hill, Tyne and Wear, NE4 5NY, United Kingdom