Privacy policy
Last updated: May 14, 2026
This Privacy Policy describes how Epic deals collects, uses, and protects your personal information when you visit our store, place an order, contact us, or use our services.
Information We Collect
We may collect personal information such as your name, email address, phone number, billing address, shipping address, order details, payment information, device information, and communication details.
We collect this information when you place an order, create an account, contact us, browse our website, or interact with our store.
How We Use Your Information
We use your personal information to:
Process and fulfil your orders
Arrange shipping and delivery
Provide customer support
Process returns, exchanges, and refunds
Improve our store and services
Send order updates and important notifications
Prevent fraud and protect our website
Comply with legal obligations
Marketing
If you choose to receive marketing communications, we may use your email address to send updates, offers, and product news. You can unsubscribe at any time.
Sharing Your Information
We may share your personal information with trusted service providers who help us operate our store, including Shopify, payment providers, shipping companies, analytics providers, and customer support tools.
We do not sell your personal information.
Shopify
Our store is powered by Shopify. Shopify may collect and process your personal information to provide checkout, payments, hosting, security, and other ecommerce services.
You can learn more about Shopify’s privacy practices at:
https://privacy.shopify.com/en
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyse website traffic, and support advertising or marketing features.
Your Rights
Depending on where you live, you may have the right to access, correct, delete, or request a copy of the personal information we hold about you.
If you are located in the United Kingdom or European Economic Area, you may also have rights to object to processing, restrict processing, or withdraw consent where applicable.
Data Security
We take reasonable steps to protect your personal information. However, no online service can guarantee complete security.
Data Retention
We keep your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and maintain business records.
Children
Our services are not intended for children, and we do not knowingly collect personal information from children under the age of majority.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at:
Email: info@epicgouk.com
Phone: +44 7495 435706
Address: 40 Crossley Terrace, Newcastle upon Tyne, Arthurs Hill, Tyne and Wear, NE4 5NY, United Kingdom
For the purpose of applicable data protection laws, Epic deals is the data controller of your personal information.