Shipping policy

Shipping Policy

Last updated: May 14, 2026

Thank you for shopping with Epic deals.

We aim to process and ship all orders as quickly as possible. Please read our shipping policy carefully before placing an order.

Order Processing

Orders are processed after payment has been confirmed.

Please allow 1–3 business days for order processing before your order is shipped. Orders are not processed or shipped on weekends or public holidays.

Delivery Time

Our estimated delivery time is 8–10 business days after the order has been processed.

Please note that delivery times are estimates only and may vary depending on the shipping carrier, destination, public holidays, or circumstances outside our control.

Shipping Address

Please make sure your shipping address is correct before placing your order.

Epic deals is not responsible for delayed, lost, or returned orders caused by incorrect or incomplete shipping information provided by the customer.

Shipping Costs

Shipping costs, if applicable, will be calculated and displayed at checkout before you complete your order.

Order Tracking

Once your order has been shipped, you may receive tracking information by email if tracking is available for your order.

Delivery Delays

We are not responsible for delays caused by shipping carriers, customs processing, weather conditions, holidays, or other events outside our control.

Returns Address

Returns are handled according to our Refund Policy. If your return is accepted, items must be sent to our UK return address:

40 Crossley Terrace  
Newcastle upon Tyne  
Arthurs Hill  
Tyne and Wear  
NE4 5NY  
United Kingdom

Please contact us before sending any return. Items sent back without first requesting a return may not be accepted.

Contact Us

If you have any questions about shipping, please contact us at:

Email: info@epicdeal.com  
Phone: +44 7495 435706  
Address: 40 Crossley Terrace, Newcastle upon Tyne, Arthurs Hill, Tyne and Wear, NE4 5NY, United Kingdom